Refund Policy

Effective Date: 02/10/2025

CrypticSurf VPN offers a fair refund policy to ensure customer satisfaction.

1. Eligibility for Refunds

  • Refund requests must be made within 7 days of the original purchase.

  • Only first-time purchases are eligible for a refund. Renewals and subsequent purchases are non-refundable.

  • Refunds will not be issued for accounts that violate our Terms of Service.

2. How to Request a Refund

To request a refund, contact our support team at support@crypticsurf.com with your order details.

3. Processing Time

Approved refunds will be processed within 5-10 business days to the original payment method.

4. Exceptions

  • Cryptocurrency payments are non-refundable due to their irreversible nature.

  • Promotional or discounted plans may not be eligible for a refund unless stated otherwise.

If you have any questions, feel free to contact us at info@crypticsurf.com.

Shopping Cart